Creafor

Printing visibility

Creafor is ready for long-term growth thanks to MultiPress

Creafor is known as a printing company that makes the impossible possible. With a team of experienced professionals, top-notch machinery, and a strong focus on customer satisfaction, Creafor provides comprehensive solutions for high-quality print work. However, the Lokeren-based print company has also faced its share of challenges and administrative issues. For years, the company relied on manual processes and Excel sheets for critical tasks like processing customer data and managing file and preflight checks. This was time-consuming, error-prone, and strained efficiency and accuracy. Switching to MultiPress brought about a revolutionary transformation.

 

A versatile offering with a focus on quality

Creafor combines traditional screen-printing techniques with modern digital solutions. The strength of screen printing lies in the thickness of the ink layer, delivering impressive colour vibrancy and durability. This makes it easy to produce products like posters, stickers, and premium prints with high gloss, metallic, or scented inks. At the same time, digital printing offers personalised options that perfectly match customer needs. Combined with 30 years of experience, this expertise has secured Creafor's position in the national graphic landscape, working with clients such as Lidl, Colruyt, Samsonite, IKEA, DSM Kitchens, Greenpeace, and more.

A logical step forward

In the past, Creafor used Excel sheets for calculations, but the growing complexity of the printing processes made a transition to specialised software essential. MultiPress provided the solution Creafor needed to streamline administration and enhance customer focus.

“Investing in MultiPress was a step into the future; we had no other choice. A printing company in the 21st century needs industry-specific software to function properly,” says Andreas Foriers, Managing Director of Creafor.

With MultiPress, Creafor saves time and eliminates double data entry. This allows the team to plan faster, calculate more accurately, and communicate more efficiently with customers.

Powerful modules

At Creafor, MultiPress now plays a central role in daily operations, thanks to a series of powerful modules that streamline and automate processes.

  • The MultiFlow module forms the foundation of their automation strategy. By setting up specific workflows, manual actions such as preflight checks and automatic notifications for expired shipping dates are fully automated.
  • The Check & Repair module offers a seamless way to inspect and correct files before processing. This module, combined with the Impose module, ensures files are production-ready and can be sent directly to the printer without interruptions or errors.
  • The planning module and registration module are also essential for optimising production. These tools provide operators with a clear overview of tasks, including a start-stop function for easy tracking of working hours.
  • Another key component is the B2B web portal, which allows customers to view quotes, track orders, and place requests at any time. Fully integrated with MultiPress, the portal ensures that price changes and calculations are synchronised between online and offline systems.

Customer satisfaction

MultiPress not only supports Creafor internally but also increases customer satisfaction. Thanks to business software specifically developed for graphic companies, customers receive reliable and transparent price calculations. Moreover, MultiPress minimises errors and speeds up execution, which is crucial in an industry where deadlines are everything.

The integration of MultiPress has transformed Creafor into a modern, efficient, and customer-focused printing company. Thanks to the speed, user-friendliness, and reliability of the software, Creafor knows the exact costs of every job and can position itself better against the competition. The result? A printing company ready to face the challenges of tomorrow.

At Creafor, the customer is always king, and with MultiPress as their administrative backbone, the printing company has found a solution that perfectly aligns with their mission to deliver flexibility, quality, and customer satisfaction. “MultiPress has helped us deliver the quality and speed our customers expect from us while preparing for future growth,” concludes Andreas Foriers.

Creafor

Company details

Creafor, based in Lokeren, specialises in screen printing, digital printing, and lettering. Combined with their 30 years of experience, these experts from the Waasland region have secured a strong position in the national graphic industry, working with clients such as Lidl, Colruyt, Samsonite, DSM Kitchens, Greenpeace, and more.

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