Picking Graphic
“Being a graphic centre of competence starts with customer follow-up”
Over more than forty years’ time, the Broze family has built a graphic company that has mastered almost any aspect of the metier. It all started with a rather small printing business in Rixensart. The same printing business subsequently developed into a company called JCBGAM that boasted 28 employees and a business surface area of 2,500 m².
As from 2015, the company has been operating its activities under the name Picking. The company has evolved into a printing business with manufacturing sites in Beerse and Waver. Picking now also offers graphic design, interactive services and customised logistics. Such growth is of course felt in the administrative department. This was initially taken care of with packages like Print+ and Gamsys. However, what do you do when your own administration impedes your growth and jeopardises your vision and ambitions?
Right. Time to bring in the cavalry. The solution is often found in Dataline Solutions. With QuoJob for their most recent activities and MultiPress for printing services in this case. A match made in heaven! In an initial stage, Laurent Broze and business partner Benoit Dumortier paid particular attention to the CRM system. “If we want to deliver our customer promise to be a graphic centre of competence, a good customer follow-up is essential".
“That is why we can call this a new milestone for Picking: the future of the family business is guaranteed”.
