Eskils finds the perfect all-in-one support and growth engine in MultiPress MIS/ERP

Eskils Tryckeri, a Swedish print production company, has built an impressive reputation as a leading communication partner. Their client portfolio includes well-known Scandinavian retail brands such as Gina Tricot, Dressmann, and KappAhl. With full control over production, Eskils stands out as the first climate-neutral printing company in Scandinavia, backed by certifications such as ISO 14001 and FSC®. Eskils also holds an AAA rating, a testament to their strong financial stability in a challenging industry.

But as the Swedish print company continued to grow, one thing became clear: their current way of working would never meet the challenges and complexity that growth brings. Eskils managed its administrative processes partially manually and in combination with a proliferation of systems and software: Lime for CRM, Admera for planning and calculations, Navision and Pyramid for accounting, Excel for production planning processes, and more. This fragmented way of working resulted in inefficiencies, increased risk of errors, and a lack of integration between various business functions. Moreover, manual processes, especially in purchasing and inventory management, limited traceability and accuracy.

What Eskils needed was a fully integrated system that seamlessly connected customer information, production, purchasing, invoicing, and logistics. This realisation marked the beginning of a thorough and well-considered search for the most performant ERP/MIS system on the market.

A careful selection process

Eskils did not rush the process. From the start, they involved an experienced consultant to help them make the right choice. Their main criteria were clear: the new system had to support complex workflows for a wide range of production techniques (large format, offset, and digital printing, etc.).

Eskils evaluated several systems, including MultiPress, which they discovered during the FESPA exhibition in Berlin. Each system was scrutinised in detail, including technical demonstrations and detailed questions about operational capabilities. “We wanted to make sure that the system could not only support our current operations but also grow with us,” said Henric Wiklund, CEO of Eskils.

Visits to reference companies

In addition to the theoretical and technical evaluations, Eskils also wanted to see the systems in action and visited existing MultiPress users with similar production environments, such as Daddy Kate and Hecht printing groups in Belgium. These real-life examples gave Eskils the opportunity to see MultiPress in action and assess whether the system could truly support their complex workflows.

"For us, it was absolutely essential to see how companies like ours used MultiPress, the impact it had on their efficiency and production processes, and how the system made a real difference in daily operations," says Lars-Inge Brännmar, Technical Manager at Eskils.

Inclusive decision-making

One of the keys to the success of Eskils’ selection process was their inclusive approach. The company wanted to ensure that all departments and employees were involved in the evaluation of the new system. This meant that not only the management team but also project managers, production staff, administrative personnel, and the technical department played an active role in the evaluations.

Eskils organised extensive internal demonstrations where they discussed their specific workflows. This ensured that the system was tested and evaluated at all levels of the organisation. "We wanted to make sure that the system would work for everyone in the company, not just for the management," says Brännmar. This approach enabled all stakeholders to provide feedback, leading to a broadly supported decision within the organisation.

Seamless integration with existing tools

After a thorough evaluation, Eskils ultimately chose MultiPress. A major reason for this decision was the ability to integrate the system with their existing tools and workflows such as Prinect, Enfocus Switch, and Pyramid. MultiPress not only offered flexibility but also the potential to optimise, automate processes, and reduce administrative costs.

Finally, the proven success of MultiPress at other print companies played a big role in their decision. "MultiPress not only met all our requirements, but the proven success of the software, which has supported hundreds of similar print companies for decades, gave us full confidence in our choice," says Wiklund. "With the phased implementation, starting with basic processes and gradually refining them, we were able to adapt to the new system without major disruptions in our daily operations. The implementation was also completed within the planned budget."

The all-in-one solution

Eskils now centralises its customer and prospect data in the MultiPress CRM system, leading to more efficient collaboration and better insight into customer relationships. The software offers flexibility in creating quotes, making it easier to manage complex orders with multiple products and delivery addresses. By automating order processing and planning, Eskils can closely follow production processes, something that was previously done manually via Excel. MultiPress also improves purchasing and inventory management with greater accuracy and traceability. Finally, the integration of MultiPress with Pyramid streamlines invoicing processes, while the link with nShift increases logistics efficiency.