Omniprint (DE) sets aside Lector business software and firmly chooses MultiPress

Omniprint, based in Freiburg, Germany, is a leading player in digital, large-format, and offset printing. The family business has grown into a modern print service provider with an extensive product range and a team of experienced professionals. Despite their success and growth, Omniprint encountered time-consuming administrative tasks that hindered their core activity. After a personalised demonstration at FESPA in Berlin, MultiPress proved to be the perfect solution, allowing them to continue focusing on growth.

More than 25 years as a reliable partner in digital, large-format, and offset printing

Based in Germany, Omniprint has built an outstanding reputation over more than 25 years as a reliable partner in digital, large-format, and offset printing. The name ‘OMNI’ means ‘all’ or ‘entire’, perfectly reflecting their comprehensive service: from production to finishing, everything is handled at their Freiburg facilities.

What began as a small family business has now evolved into a modern print service provider with a team of 20 employees and high-quality printing equipment, such as Xerox and HP. Their broad range of services includes advertising boards, vehicle lettering, trade show accessories, roll-ups, and labels. With a mission to elevate visual communication, Omniprint inspires customers by putting quality, creativity, and a personal approach at the heart of their operations.

Trapped in a web of numbers and spreadsheets

While Omniprint has impressed customers for years with their visual communication, the growth of the print company also brought new challenges. Behind the scenes, administrative tasks became an increasingly heavy burden. Each month, the team spent countless hours preparing quotes and invoices, feeling entangled in a web of numbers and spreadsheets that left no time for what truly mattered.

Their business software, Lector, eventually stopped evolving as Omniprint continued to grow, leading to frustrations. The outdated time tracking and planning eventually rendered the software unusable, forcing these vital business processes to be carried out manually. This consumed enormous amounts of time and energy. Their working methods lacked the flexibility and speed needed to keep pace with growth. As their client base grew, the administrative burdens simply became unsustainable.

MultiPress: a comprehensive answer to their challenges

After a personalised demonstration at FESPA in Berlin, MultiPress turned out to be the solution Omniprint needed. Preparing quotes, once a time-intensive manual process, now seamlessly integrates into their daily workflow thanks to the Calculation Wizard.

With the new MultiPress integration into their CRM system, customer information is streamlined and easily synchronised. Every new customer and every change is automatically updated in the system without additional effort. Moreover, they now have an integration with their accounting software, DATEV, allowing them to generate invoices and synchronise them with their accounting system effortlessly.

By working with MultiPress, Omniprint not only overcame their operational challenges but also laid a solid foundation for the future. Automating their administration allows the team to focus on what truly matters: their customers.